Privacy policy

Privacy Policy

Information We Collect

When you visit ToteAura or make a purchase, we collect certain information necessary to process your transactions and improve your shopping experience, including:

• Contact Information (name, email address, phone number)

• Delivery details (shipping address, billing address)

• Payment details (processed securely via encrypted third-party payment gateways; we do not store full payment card details)

How We Use Your Information

We use personal information to:

• Fulfill orders, process payments, arrange shipping, and provide invoices/confirmations.

• Screen orders for potential risk or fraud.

• Provide customer service and respond to inquiries.

Data Sharing

We share your information with trusted third parties solely to help us operate our business (such as Shopify to power our store, and shipping couriers to deliver your orders). We do not sell, rent, or trade your personal information.

Your Rights (GDPR / UK Data Protection)

If you are a resident of the UK or EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. Contact us at toteaura0@gmail.com to exercise these rights.

5. Contact Information Page (Approval ke liye must hai)

Shopify aur payment gateways par quick approval ke liye store footer mein Contact Us page par ye exact details add karein:

• Trade Name: ToteAura

• Customer Support Email: toteaura0@gmail.com

• Phone: +44 7575 811781

• Physical Address: 182 High Street North, Lytchett Matravers, London, E6 2JA, United Kingdom

• Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)