Shipping policy

Thank you for shopping with ToteAura.

This Shipping Policy explains how we process and deliver orders placed through ToteAura.store. We encourage customers to review the information below before completing a purchase.

Shipping Availability

At this time, we ship orders within the United States.

Free Standard Shipping

We offer free standard shipping on all orders. No minimum purchase is required to qualify for free shipping.

Order Processing

Orders are typically processed within 0–2 business days after payment has been successfully received and verified.

Our business days are Monday through Friday, excluding public holidays.

Please note that processing times may be slightly longer during periods of high order volume or seasonal demand.

Daily Order Cut-Off Time

Orders placed before 4:00 PM Eastern Time (EST) are generally reviewed for processing on the same business day.

Orders submitted after the cut-off time may begin processing on the next business day.

Estimated Delivery Time

Most orders follow the timeline below:

Processing Time: 0–2 Business Days
Shipping Time: 7–9 Business Days
Estimated Total Delivery Time: 7–11 Business Days

Delivery estimates are provided for informational purposes only. Actual delivery times may vary depending on carrier operations, weather conditions, holidays, or other factors outside our control.

Shipping Address Information

Please review your shipping details carefully before placing an order.

ToteAura ships orders to the address provided during checkout. Customers are responsible for ensuring that all shipping information is accurate and complete.

Incorrect address information may result in delivery delays or unsuccessful deliveries.

Order Changes and Cancellations

If you need to update or cancel an order, please contact us as soon as possible.

While we will make reasonable efforts to assist, requests may not be possible once an order has entered processing or has already been shipped.

Tracking Your Order

After your order has been dispatched, a shipping confirmation email containing tracking information will be sent to the email address used during checkout.

Tracking updates may take approximately 24–48 hours to become visible after the package has been received by the shipping carrier.

Delayed or Missing Shipments

Occasionally, shipping carriers may experience delays that affect delivery schedules.

If your order appears delayed or if tracking information indicates an unexpected issue, please contact our support team. We will review the available information and assist you in communicating with the carrier when appropriate.

Contact Information

If you have questions regarding shipping, delivery, or an existing order, please contact us:

ToteAura

Website: ToteAura.store

Email: support@ToteAura.Store

Phone: +1 (929) 418-5572

Address: 478 Maple Street, Brooklyn, NY 11225, USA

Our customer support team is available to assist with shipping-related inquiries and order support.